One API call. Rich, interactive conversations. Right in Messages.
Most agents live on a website, an app, a widget — screens your customers visit occasionally. The intelligence is there. The engagement isn't.
The most direct line to your customer — their text messages — is sitting there empty. Or filled with plain text they ignore.
Website / App
Only works when they come to you. Invisible most of the day.
Plain SMS
160 characters. No images. No buttons. Looks like every other notification they ignore.
Rich text messages
Branded cards, carousels, buttons — right in their messaging app. No download. No friction.
How It Works
Your agent shares what it knows — products, recommendations, responses. We render the right experience in real time and deliver it.
Your Agent Sends
{
"to": "9805551234",
"message": "Here are today's top picks.",
"products": [
{"name": "Nike Air Max 90", "price": "$89.99", "image": "..."},
{"name": "Adidas Ultraboost", "price": "$112", "image": "..."}
]
}
No messaging protocol. No card formats. No template IDs. Just content.
Sureshot Handles
Detect
Normalize
Validate
Format
Optimize
Comply
Deliver
Your Customer Receives
Text + Smart Replies
Rich Card
Carousel
Every message passes through our processing pipeline before delivery.
Is it a mobile number? Can it receive RCS, SMS, or MMS? We check the line type and capability before anything else — so every message gets the right format for that device.
Accept any phone format. Output clean, validated mobile numbers.
Pre-flight every image URL and product link. Follow redirects. Drop anything broken — silently, before it kills the message.
One product? Rich card. Three products? Carousel. Text only? Smart reply chips. We pick the best format — every time, automatically.
Analyze image dimensions, pick the right card size, truncate button text intelligently. Every detail handled so nothing fails silently.
Auto-generated opt-out chips, TCPA-compliant stop handling, carrier requirements met automatically. Your team never reads a compliance doc.
Rich experience sent via RCS. If it can't get through, SMS fallback fires automatically — generated from the same payload. Nothing lost.
A complete rendering and delivery layer.
| Approach | Examples | What They Give You | What You Still Do |
|---|---|---|---|
| CPaaS Provider | Twilio, Vonage, Sinch | A messaging pipe | Learn protocols, build cards, handle failures, manage compliance, debug silent errors |
| Marketing Platform | Iterable, HubSpot, Salesforce | A template builder | Design cards manually, schedule campaigns, manage segments — campaign mode, not real-time |
| Sureshot | Cactus API | A complete delivery & rendering layer | Nothing. Send us content. We handle format, rendering, delivery, fallback, and compliance — in real time. |
See how one API call turns your agent's output into rich, branded text message experiences.